CaravanMoverShop

Which mover?

Assembly of a caravan mover

Reviews

Delivery costs

Truma

Mover Go2 RH3

Mover SX

Reich

EasyDriver Basic 1.6

EasyDriver Active 2.0

EasyDriver Active 2.3

AL-KO

Ranger S21

Truma

Mover Smart A

Mover XT

Reich

EasyDriver Pro 2.0

EasyDriver Pro 2.0 BPW-Hobby

EasyDriver Infinity 2.5

EasyDriver Infinity 2.5 BPW-Hobby

AL-KO

Mammut M20

Mammut AMS2 S2x

Per merk

Truma

PowrWheel

AL-KO

Reich

Reich - AL-KO Vario

Reich - BPW Vario

Reich - Touring

Tandem 2WD

2WD Mover XT2

Tandem 4WD

4WD Mover XT4

4WD Mammut TM4xx

4WD Mammut TS4xx

4WD EasyDriver Active 2.8

4WD EasyDriver Pro 2.8

4WD EasyDriver Pro 2.8 BPW B2

4WD EasyDriver Infinity 3.5

battery

Complete set

Lithium PowerXtreme

Lithium Reich MPP

Lithium Victron

Lithium Enduro

AGM Optima Yellow Top

VMF battery

Battery charger

Ctek Battery charger 12V

Ctek without 230v

Ctek Accessories

Lithium Battery charger 12V

Xenteq LBC 12V

Optimate Accessories

Accessoires

Mover Accessories

Reich

Standaard

Standaard I

Standaard II

MoveControl Comfort

MoveControl Economy

MoveControl Economy Light

MoveControl Trend

MoveControl Cross

MoveControl Compact

MoveControl Ecoline

MoveControl EcoEasy

EasyDriver Basic 1.6

EasyDriver Basic 2.3

EasyDriver Basic 1.8

EasyDriver Active 1.8

EasyDriver Active 2.3

EasyDriver Active 2.0

EasyDriver Pro 1.8

EasyDriver Pro 2.3

EasyDriver Infinity 2.5

EasyDriver Pro 2.0

Truma

Carver kabel

Carver 16cm

Carver

Mover S

Mover Se

Mover Go2 RH1

Mover Go2 RH2

Mover SR

Mover SR2

Mover SX

Mover SeR

Mover XT

Mover Smart M

Mover Smart A

Mover Go2 RH3

PowrWheel

1XL

1XL automaat

Kompact

Evo

Evo+

Q-mover

AL-KO

Mammut AMS1

Mammut M20

Ranger S21

Enduro

EM103

EM104

EM203

EM303

EM303+

EM303a

EM303a+

EM304

EM304 Smart

EM305

EM505FL

EM505

EM405 Smart

EM305+

P1

P1 Manual

P1 Automatic

Simpark

Handmatic

Easymatic

Kronings

Moving

KG2M

PurpleLine

E-Go 200

E-Go 300

E-Go 400 Titanium

E-Go quattro

Obelink

Prestige II

Reich

4WD/2WD MoveControl Economy

4WD/2WD MoveControl Comfort

4WD/2WD MoveControl Compact

4WD/2WD MoveControl Ecoline

4WD/2WD MoveControl EcoEasy

4WD EasyDriver Basic 2.8

4WD EasyDriver Basic 3.1

4WD EasyDriver Active 3.1

4WD EasyDriver Active 2.8

4WD EasyDriver Pro 3.1

4WD EasyDriver Pro 2.8

4WD EasyDriver Infinity 3.5

Truma

2WD Carver

2WD Mover Te

2WD Mover TeR

2WD Mover XT2

4WD Mover XT4

4WD Mover TeR4

AL-KO

4WD Mammut TM4xx












Service and Warranty

CaravanMoverShop specializes in caravan movers. We also provide maintenance and repairs, even if you didn’t buy the mover from us. Our mechanics are mobile and are able to provide help on location.
We carry out maintenance and service for all brands. We follow a standard protocol which helps us to find and solve a malfunction fast. When you visit us we first check whether the mover is fitted correctly and if the battery is working properly. Then we will fix the problem. By using this systematic approach we are able to find the underlying problem and solve it.
We value a good guarantee and when formulating our advice we looked closely at the warranty conditions. The warranty conditions and way of handling them may differ per brand and model.


The movers that we sell and install, such as Reich, Truma and AL-KO, generally come with a 5-year warranty. Apart from our guarantee, you can also claim the guarantee from the manufacturer and its European network service. With Reich you are entitled to a guarantee of 5 years, with AL-KO and Truma 2 years. If you decide to assemble the mover yourself, the warranty is 2 years, but under certain conditions this warranty can be extended to 5 years (only at CaravanMoverShop!). The warranty period on the Go2 Rh3 mover is limited to 2 years and you are not entitled to use the Truma service network.

Maintenance


For proper operation of the mover it is necessary that it is well-maintained. You can do a part yourself. Clean your mover after each use and follow our advice on charging the battery. Don’t forget to get the batteries out of the remote control handset in winter. It is advisable to have the mover maintained every two years. We offer a check-up and maintenance service at a fixed price.

Warranty: When the mover is supplied and installed by us


If you have bought the mover from us and have it installed by us and there is a valid warranty claim, you will be assisted free of charge at our workshops. If desired, we can come to your home, but we can charge costs for this. User errors will be charged.

Warranty: Procedure if the mover was bought at us, but you have fitted the mover yourselves


If you have bought the mover from us, but have installed it yourself, we will first check whether the mover has been mounted correctly. Any assembly errors will be repaired and costs will be charged for this. If it appears that an installation error is the cause of the malfunction, we can logically not submit a warranty claim. Experience has shown that most warranty claims are caused by an assembly error. You have significantly less chance of malfunctions if you have the mover mounted by us. Of course, if there is a justified claim, the defect will be resolved under warranty.

Warranty: In the case you didn't buy the mover from us


If you have bought the mover elsewhere, we will first check whether the mover has been mounted correctly. Any assembly errors will be repaired and costs will be charged for this. If it turns out that an installation error is the cause of the malfunction, you cannot make a claim under the warranty. Experience has shown that most warranty claims are caused by an assembly error. You have significantly less chance of malfunctions if you have the mover mounted by us. Of course, if there is a valid claim, the defect will be resolved under warranty. If possible, we declare the labor costs to the manufacturer, depending on their warranty conditions.

Warranty: After the warranty periode


We can also solve your problem with the mover outside the warranty. We have almost all parts in stock and will repair the mover as soon as possible. The cost of labor is 80 euros per hour and the cost of installed parts will be passed on. Because we have almost all parts in stock, we can often repair your caravan mover in the short term.

Parts

Diagnosis


If you have a problem with your mover, we can help you. The diagnosis costs 45 Euros (up to a maximum of half an hour of work).
We work through a protocol to quickly determine the cause of the problem. If you bought the mover from us, we may be able to assist you remotely. If you bought the mover elsewhere, we only offer paid service.
You can have a lead (acid) battery do a CCA test at a garage or at our workshop. Then you have an indication whether the battery still achieves its values ??and therefore supplies enough power for the mover.
We can help you in the following ways:
-To make an appointment, it is best to email us with a description of the problem and your type of shunting aid.
- Diagnosis takes place in Groningen or Lelystad.
- With some mover models we can perform diagnosis and repair at home. The call-out costs are 80 euros. We request that you send photos and provide information in advance.
- You can send the control box and remote control so that we can check it. You also pay the transport costs incurred by us.
Mail us your details and the description of the problem. You will then receive instructions from us on how to send these parts in with a return number.
If you want to repair yourself, please read the following:

Parts: How do I choose the right product?


Selecting a part is simple.

1. You can find your mover in the menu on the left.

2. You select the part that looks the same as the defective product. A sticker may have changed slightly, as products have been on the market for many years.

The mover manufacturers work with article numbers. These are not the part numbers that you see on an engine or part. You must adhere to the simple steps described above. Select the mover, find the part that looks the same.

Parts: How do I repair the mover?


We cannot answer questions about how to repair a mover, how much time it takes, etc. This differs per mover and caravan and depends on the condition of the mover. Start the work and if you really run into problems, we can help you after purchasing the part. But very realistically, someone who has started the job normally doesn't need any help.

Parts: I want the product smaller than you offer


We only sell what is on the website. You see a motor with gears and you want to have a special gear that we do not have separately on the website. Then you cannot order it. The reason why is simple, the product is not available smaller than stated. This may be due to safety reasons, compatibility or the manufacturer's greed for money. We cannot deliver it smaller than offered.

Parts: What is a used product?


The used products we offer have been checked for function and condition. We cannot indicate the history. They have not been overhauled or repaired. They may have obvious signs of use, but this should not affect the functionality.
Only if the products meet the above requirements, we offer them for sale with a one-year warranty. We've never had complaints about the condition of the products used, so our standard is good enough. You have to rely on that, or buy new. And we are very simple, return is always possible, you only pay any Paypal and transport costs.

Parts: What is an alternative product?


In some situations, an alternative product is offered with the product. This is a product which is recommended by the manufacturer or in some cases by us. If a product is no longer available, an alternative is an option to solve the problem.

Return costs


We offer mover parts as a service. Parts are regularly ordered incorrectly. This is usually due to carelessness. Not properly comparing the picture of the part with the defective product...or a lost remote control that is found again.

We consider it fair if the costs incurred for incorrect orders are passed on to the customer who ordered it incorrectly. This means that shipping costs incurred when returning parts will be deducted from the refund.

Warranty
Truma


Truma

Truma has a strict dealer network. We are a registered dealer of this brand. You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points (dealers).

We always recommend buying a mover with a 5-year warranty. However good the mover is, it hangs under the caravan in all weathers and has to endure a lot from dirt and moisture.
If we assemble the mover, you have a warranty of up to 5 years. If you install it yourself, the manufacturer always gives you a maximum of 2 years warranty.
Only at CaravanMoverShop, the warranty can also be extended to 5 years for self-assembly! For each mover it is stated how long the warranty period is.


Warranty
Reich


Reich

Reich has a strict dealer network. We are a registered dealer of this brand. You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points (dealers).

We always recommend buying a mover with a 5-year warranty. However good the mover is, it hangs under the caravan in all weathers and has to endure a lot from dirt and moisture.
If we assemble the mover, you have a warranty of up to 5 years. If you install it yourself, the manufacturer always gives you a maximum of 2 years warranty.
Only at CaravanMoverShop, the warranty can also be extended to 5 years for self-assembly! For each mover it is stated how long the warranty period is.


Warranty
AL-KO


AL-KO

AL-KO has a strict dealer network. We are a registered dealer of this brand. You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points (dealers).

We always recommend buying a mover with a 5-year warranty. However good the mover is, it hangs under the caravan in all weathers and has to endure a lot from dirt and moisture.
If we assemble the mover, you have a warranty of up to 5 years. If you install it yourself, the manufacturer always gives you a maximum of 2 years warranty.
Only at CaravanMoverShop, the warranty can also be extended to 5 years for self-assembly! For each mover it is stated how long the warranty period is.


Warranty
PowerXtreme


PowerXtreme

PowerXtreme has a strict dealer network. We are a registered dealer of this brand. You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain.

The indicated warranty is the extended warranty. You are only entitled to the extended warranty granted by the manufacturer after registration with the manufacturer. Otherwise you are entitled to 2 years warranty.


Warranty
Ctek


Ctek

Ctek has a strict dealer network. We are a registered dealer of this brand. As a rule, you can not contact the manufacturer or importer directly with this brand.




Warranty
Xenteq


Xenteq

As a rule, you can not contact the manufacturer or importer directly with this brand.




Warranty
Optima


Optima

As a rule, you can not contact the manufacturer or importer directly with this brand.




Warranty
Ojop


Ojop

As a rule, you can not contact the manufacturer or importer directly with this brand.




Warranty
Victron


Victron

Victron has a strict dealer network. We are a registered dealer of this brand. You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain.




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